Eboutiqua
My Basket [ 0 ]
 
Cart Empty
Continue
FAQs
Home/Frequently Asked Questions
How do I place an order?

Simply browse our collections, add your favorite products to the cart, and proceed to checkout. You’ll receive a confirmation email once your order is placed.

What payment methods do you accept?

We accept credit/debit cards, PayPal, Apple Pay, and selected local payment options at checkout.

Can I use promo codes or gift cards?

Yes! Enter your promo code or gift card number during checkout to apply discounts.

How do I track my order?

Once your order ships, you’ll receive a tracking link via email so you can follow your delivery.

Are your products cruelty-free and vegan?

Yes, all of our skincare, body, and hair care products are cruelty-free, and many are vegan-friendly.

Do your products contain parabens, sulfates, or silicones?

No, our formulas are free from harsh chemicals like parabens, sulfates, and silicones.

Are your products safe for sensitive skin?

Yes, our products are dermatologically tested and suitable for sensitive skin. Always patch-test first.

Where are your products made?

Our products are carefully manufactured in certified facilities following international quality standards.

What is your return policy?

You can return unopened and unused products within 14 days of delivery for a full refund.

Can I return opened skincare products?

For hygiene reasons, we only accept returns on unopened products unless the item is defective.

How long does it take to process a refund?

Refunds are usually processed within 7–10 business days after receiving your return.

Can I exchange a product?

Yes, exchanges are possible if the item is unused and sealed. Contact us to arrange it.

How long does delivery take?

Orders are usually delivered within 3–5 business days. Express delivery options are available at checkout.

Do you offer international shipping?

Yes, we ship worldwide. Delivery times and costs vary depending on your location.

Do you offer free shipping?

Free shipping is available on all orders above $50 (before taxes and discounts).

What if my package is lost or delayed?

Contact our support team with your order number and we’ll assist you immediately.

Customer service

Professional support you can rely on

Fast Shipping

Reliable delivery with trusted carriers

Secured payments

We accept all credit cards soon

eboutiqua
© Eboutiqua 2025 - All rights reserved
 

Login

Forgot Password?
Remember me
Don’t have an account? Register here
 

Reset your Password

Go back to Login
 

Hi There!
Please Create an Account

Already have an account? Login here